How to care for someone that has just died

---

When someone dies at home, especially in a non-hospital setting, it can be difficult to know what to do next. This guide offers five essential steps to help you manage the situation with care, dignity, and confidence. 

If the death was expected (for example, due to a known illness), call the person’s GP or NHS 111. If it was sudden or unexpected, dial 999. A medical professional will need to attend and confirm the death before any further steps can be taken. Once confirmed, they will issue a Medical Certificate of Cause of Death, which is required to register the death. 

Until the funeral director arrives, you can care for your loved one’s body at home. Here’s what you can do: 

If you're comfortable doing so, you can softly close your loved one’s eyes and mouth. This can help create a peaceful expression and may feel more natural for those spending time with them. If the mouth doesn’t stay closed, you don’t need to force it — just do what feels respectful and manageable. 

Lay a clean sheet, light blanket, or other soft covering over the body. This is both a sign of care and a way to maintain dignity. Choose something that feels meaningful or comforting to you — some families use a favourite blanket or quilt. 

Lowering the temperature in the room helps slow natural changes in the body. If possible, turn down the heating or use a fan. This step is especially important if there will be a delay before the funeral director arrives. 

Opening a window slightly can help with airflow and keep the room feeling fresh. It’s not essential, but many find it helps maintain a calm and respectful environment. Use your judgment based on the weather and your comfort. 

There is no rush. You can take the time you need to sit with your loved one, speak to them, hold their hand, or simply be present. Many families find this private time deeply comforting and meaningful. It’s okay to pause and honour the moment in your own way. 

At Memento Mori, we offer compassionate support and affordable funeral care across South East London. we’re here to guide you every step of the way.